1. Introduction
Welcome to Springpetty (“Company,” “we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access or use our website, purchase our products, or interact with our services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
a. Personal Information: We may collect personal information, including but not limited to your name, email address, shipping address, billing information, and phone number when you place an order or create an account on our website.
b. Payment Information: When you make a purchase, we collect payment information, such as credit card numbers or other payment details, to process your transactions securely.
c. Usage Data: We collect information about your interactions with our website, including your browsing history, IP address, device information, and referring website.
d. Communications: We may store correspondence, including emails, chat messages, or other communication methods between you and our customer support team.
3. How We Use Your Information
We may use your personal information for the following purposes:
a. Order Processing: To process and fulfill your orders, including shipping and delivery.
b. Customer Support: To provide customer support, respond to inquiries, and resolve issues related to your orders or account.
c. Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers. You may opt-out of these communications at any time.
d. Website Improvement: To analyze user behavior and preferences, improve our website, and enhance user experience.
e. Legal Compliance: To comply with legal obligations, protect our rights and interests, and prevent fraudulent activities.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your data.
5. Third-Party Services
We may use third-party services, such as payment processors or analytics providers, to assist in processing your information. These third parties have their own privacy policies, and we encourage you to review their policies before providing information.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have questions about your data, please contact us at [email protected].
8. Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the “Last Updated” date will be revised accordingly.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at [email protected].